My Paywall #2: Netflix Streaming Issues Actually Made Me More Loyal

This hit home for me the past few months when, all of the sudden, the streaming on Netflix was not so hot. I wasn’t alone in seeing more buffering and the reason why, I suspect, taught a lot of us about how the Internet actually functions. But it was actually the surprise I felt, when I saw that buffering icon, that made me realize how dependable the site usually is. It wasn’t always that way. - Michael Humphrey, Forbes

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